Investigation into unlicensed childcare listings leads to change
Brittany Crocker
Reporter
United States
United States
Investigation into unlicensed childcare listings leads to change
In Knoxville last summer, 3 children died while in the care of unlicensed providers. It's easy for providers to make false claims on sites like Care.com, which don't vet listings. Income challenges magnify problems finding child care for many working and student parents.
Corrections and clarifications: This report has been updated to reflect that Care.com says it has always done a preliminary screening of individual caregivers' criminal records, but will now not allow those caregivers to apply to jobs or contact families on the platform until the screening is completed.
The state of Tennessee announced it's taking steps to protect parents from misleading advertising by unlicensed child care providers. With the announcement this month, the state disclosed a letter from Attorney General Herbert H. Slatery's office requesting a partnership with Care.com to address concerns.
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